隐私政策

隐私政策

 

最后更新日期：2024 年 11 月

 

本隐私政策阐述了当您在中国通过网站、应用程序、数字农业和灌溉产品或服务（统称为 "服务"）与我们互动时，耐特菲姆（广州）农业科技有限公司及其关联公司（"耐特菲姆"、"我们"、"我们的"）如何处理个人信息。

 

1. 我们收集的个人信息以及收集个人信息的原因和期限

当您与我们进行业务往来时，我们会收集您的个人信息。在《中华人民共和国个人信息保护法》（"《个人信息保护法》"）适用于下述处理活动的范围内，耐特菲姆是个人信息的处理者（"个人信息处理者"），我们的联系方式见后。耐特菲姆在以下情况下收集个人信息：

· 当您与我们进行服务相关的沟通时。当您通过我们的服务与我们沟通时，例如，当您提交有关您的帐户、您已从我们这里购买或有兴趣从我们这里购买的产品或完成调查的问题时，我们会收集您的个人身份信息（姓名、电子邮件地址、电话号码、地址）。我们使用这些信息来回答您的问题或咨询，在必要时排除故障，提供支持和培训，使我们的分销商能够在耐特菲姆运营的地区推广和销售我们的服务，协助和促进我们的分销商开展工作，并解决您在使用我们的服务时遇到的任何问题。自我们最后一次与您联系起，我们会将这些信息保留六（6）年。 

· 当您通过我们的网站联系我们时。当您通过我们的网站与我们联系时，如果您选择向我们提出咨询，我们将收集您的个人身份信息（姓名）和联系方式（电子邮件地址、电话号码、公司和国家）。我们使用这些信息为您提供客户关怀、协助和技术支持服务，回复您的问题或咨询，在必要时排除故障，提供支持和培训，解决您在使用我们的服务时遇到的任何问题。此外，我们还可能使用这些信息来促进和优化我们的营销和广告活动、广告管理和销售业务，并更有效地管理和投放我们的产品和服务广告。我们还可能使用联系信息与您联系，向您发送一般或个性化的服务相关信息或促销信息，并促进、赞助和提供某些活动和推广。自最后一次联系起，我们会将这些信息保留六（6）年。

· 当您通过电话或邮件与我们联系时。当您通过电话或邮件与我们进行线下联系时， 我们会收集您的个人身份信息（姓名、电子邮件地址、电话号码），如果您留下语音留言，我们还会收集您的音频信息。我们使用这些信息为您提供客户关怀、协助和技术支持服务，回复您的问题或咨询，在必要时排除故障，提供支持和培训，并解决您在使用我们的服务时遇到的任何问题。自最后一次联系起，我们会将这些信息保留六（6）年。 

· 当您进行付款时。当您为我们的服务进行付款时，我们会收集您的个人身份信息（姓名、电子邮件、电话号码），在某些情况下，我们还会收集您的敏感财务信息（信用卡号）（如果您选择该付款方式）。我们使用这些信息处理您为我们服务的付款。如果这些信息仅涉及非自然人实体，我们不会将其视为个人信息，因此本隐私政策对这些信息不适用。

· 当您注册并同意使用服务时，我们会收集您的个人身份信息（姓名、电子邮件、电话号码）。我们主要是为了向您提供服务而使用这些数据。我们还可能使用这些数据创建汇总统计数据、推定的非个人数据或者经匿名或化名处理后的数据（使数据成为非个人数据），我们或我们的业务合作伙伴和分销商可能使用这些数据来提供和改进我们各自的服务。

· 传感器收集的数据。服务使用传感器，使您能够根据特定功能监测和控制您的灌溉情况。这些传感器能够通过您设备的IP地址（或您土地的位置，取决于您使用的服务）确定您的大致地理位置，从而为您提供土壤、天气、作物、水力条件的详细信息以及这些传感器检测到的任何其他相关信息。如果这些数据仅与您土地上的服务有关，则这些数据不会被视为个人信息，但是，如果与其他信息相结合的，则可能被视为个人信息（例如，如果您是相关农场的所有者，或者如果这些位置与您的个人设备（例如，手机）有关）。

o 如果您在您的个人设备上下载或使用应用程序，我们将处理您的个人身份信息（姓名、电子邮件地址、国家、地理位置、IP地址），以提供服务，进一步开发、定制和改进服务，并根据共同或个人偏好、经验和困难改善您的用户体验。通过传感器获取的数据可在您的账户中查看，您可以通过该账户管理您的服务。

· 当您访问我们的服务或与我们的服务进行互动时。除了您直接向我们提供的个人信息外，我们还会在您使用我们的服务时通过"Cookies"和类似的跟踪技术（包括使用像素标签）自动收集您的信息。您可以随时撤销对收集和处理Cookie相关数据的同意。这包括以下互联网或其他电子网络活动信息：

I. 使用信息。我们使用基本、性能、营销和分析Cookie来收集有关您与我 们服务进行互动的信息，例如，您访问的内容、您点击的内容、访问频率、您花费在服务上的时间以及连接数据。我们将这些信息用于以下目的：(i)跟踪您使用服务的情况； (ii) 增强用户体验；(iii) 进行分析以改进服务；(iv) 防止对服务的欺诈性使用；(v) 诊断和修复服务错误，并在存在滥用的情况下跟踪和减轻滥用；以及 (vi) 根据您的浏览习惯和历史记录，在不同的网页和社交媒体平台上更有效地向您进行营销。

 

II. 设备信息。我们使用基本、性能、营销和分析Cookie来收集有关您用来 访问服务的设备的某些信息，例如，硬件型号、操作系统、设备偏好、浏览器版本和IP地址。我们将这些信息用于以下目的：(i)跟踪您使用服务的情况；(ii) 增强用户体验 ；(iii) 进行分析以改进服务；(iv) 防止对服务的欺诈性使用；(v) 诊断和修复服务错误，并在存在滥用的情况下跟踪和减轻滥用；以及 (vi) 在不同的网页和社交媒体平台上更有效地向您进行营销。

 

III. 位置信息。我们使用基本、性能、营销和分析Cookie来收集有关您的大致位置的信息，您的大致位置可通过您的IP地址确定。我们将这些信息用于以下目的：(i)增强用户体验；(ii)进行分析以改进我们的服务；以及(iii)使您能够监测和控制您的灌溉情况。

 

一般来说，您也可以将浏览器设置为拒绝Cookie或者在发送Cookie时进行显示，以禁用Cookie。请注意，如果您选择退出这些定向广告Cookie，您的退出将针对您访问退出的网络浏览器、应用程序或设备。如果您使用多个设备或网络浏览器，您需要退出您使用的每个浏览器或设备。

· Google Analytics。我们使用Google Analytics收集有关您使用我们服务的信息，以改进我们的服务。为了收集这些信息，Google Analytics会在您的浏览器上安装Cookie或读取已有的Cookie。Google Analytics还会从您下载的与Google合作的应用程序中获取有关您的信息。我们不会将通过使用Google Analytics收集到的信息与个人信息结合起来。谷歌使用和共享Google Analytics收集的有关您访问我们网站或其他与谷歌合作的应用程序的信息的能力受到Google Analytics《使用条款》和《隐私政策》的限制。为了防止Google Analytics使用您的数据，您可以下载Google Analytics退出浏览器插件（可点击此处获取）。

· 耐特菲姆也会为了以下目的而使用根据本节所述收集的个人信息：遵守法律；根据共同或个人偏好、经验和困难，进一步开发、定制和改进服务，改善您的用户体验；有效维护我们的业务，以及用于“我们如何共享您的个人信息”中所述的其他有限的情况。

 

2. 我们如何共享您的个人信息

 

A. 一般共享

 

· 耐特菲姆在以下情况下共享个人信息：在中国境内的耐特菲姆内部。我们会出于合法的商业目的，在我们的关联实体之间共享您的个人信息，以便高效地提供我们的服务。 对您个人信息的访问仅限于有必要知情的人员。

· 公司重组时共享个人信息。如果我们进行或打算进行改变我们业务结构的交易，例如，重组、合并、收购、出售、合资、转让、联合、转让、控制权变更或以其他方式处置我们的全部或任何部分业务、资产或股票，我们将与第三方共享个人信息，包括买方或目标公司（及其代理和顾问），以促进和完成交易。如果我们发生破产或清算，我们也会在此类程序中与第三方共享个人信息。我们将要求这些第三方遵守本隐私政策，否则他们需要单独获得您的同意，才能继续保留和处理您的个人信息。

· 与第三方共享个人信息。我们可能需要向支持我们处理法律和其他相关事务的第三方披露您的个人信息，例如，法律顾问、执法机构或政府/监管机构，以保护我们的合法利益和其他权利，防范欺诈或其他非法活动，防止造成损害，进行风险管理，以及履行我们的法律义务。在上述情况下，这些第三方只能在我们委托的范围内处理您的个人信息，并遵守本隐私政策的要求。

· 出于法律目的共享个人信息。我们会在法律要求的情况下共享您的个人信息，例如，响应法院命令、执法或法律程序，包括出于国家安全目的；根据执行我们的服务条款或其他合同的需要，建立、保护或行使我们的合法权利；对法律索赔或要求进行抗辩；发现、调查、防止或采取行动打击非法活动、欺诈或涉及潜在威胁任何人的权利、财产或人身安全的情况；或遵守任何适用法律的要求。

· 在获得您同意后共享个人信息。除上述原因外，我们可能会请求您同意出于特定目的共享您的个人信息，或者将您的个人信息提供给第三方，以便第三方出于其自身目的处理您的个人信息。在共享您的个人信息之前，我们会通知您并征求您的同意。您可以随时撤销您的同意。

 

B. 与我们的供应商共享

出于商业目的。耐特菲姆也可能出于商业目的而与向我们提供相关支持和服务的以下各类第三方共享以下各类个人信息：

· 我们可能会与协助我们提供服务的服务提供商共享您的个人信息。这些服务提供商在以下方面向我们提供协助：IT支持；客户关系管理；数据分析；网站托管；通信和内容交付网络；身份管理和认证；计费和支付处理；数据优化；以及类似的服务。

· 我们可能会向我们的IT支持部门共享通过Cookie收集到的您的互联网或其他电子网络活动信息，以检测安全事件，防范恶意、欺骗、欺诈或非法活动，并识别和修复我们的服务和平台错误。

· 我们可能会向我们的IT支持部门共享通过Cookie收集到的您的互联网或其他电子网络活动信息，以更新、改进和维护我们的服务和平台。

· 我们可能会与我们的支付处理商共享您的财务信息，以方便您通过我们的服务付款。

· 我们可能会与广告提供商共享您的互联网或其他电子网络活动信息，以衡量我们在线促销活动的效果。

C．

· 我们可能会与“我们收集的个人信息以及收集个人信息的原因和期限”中所述的我们的数据分析提供商和广告网络共享通过Cookie和其他跟踪技术收集的您的互联网或其他电子网络活动信息，以提供有针对性的广告。

在上述情况下，该等第三方受我们委托处理您的个人信息，仅代表我们向您提供服务，或向我们提供与向您提供服务有关的支持，且该等第三方必须遵从我们的指示和遵守本隐私政策的要求。

 

3. 您的信息选择

对于您的个人信息，您有权选择：

· 更正或查看您的信息。您可以访问您的账户，更正或查看您提供给我们的与您的账户相关的某些个人信息。

· 退出Google Analytics。为防止Google Analytics使用您的数据，您可以下载 Google Analytics 退出浏览器（可点击此处获取）。

· 退出广告Cookie。设置您的Cookie偏好，或选择退出通过Cookie出售或共享您的信息。所有会话Cookie都是临时的，在您关闭网络浏览器后就会失效。您可以按照网络浏览器的说明删除永久Cookie。如需了解如何查看您的计算机或设备上设置了哪些Cookie，以及如何拒绝和删除Cookie，请访问：https://www.aboutCookies.org/ 。请注意，每个网络浏览器都不尽相同。如需了解与您的浏览器相关的信息，请访问浏览器开发者的网站和移动应用程序。如果您将网络浏览器重新设置为拒绝所有Cookie或在发送Cookie时进行显示，我们网站的某些功能可能无法正常运行。如果您选择退出，我们将在您的设备上放置一个"退出Cookie"。该"退出Cookie"是针对特定浏览器和设备的，并且只持续到Cookie从浏览器或设备中清除为止。“退出Cookie”对基本Cookie无效。如果Cookie被移除或删除、您升级您的浏览器或者您从不同的计算机访问我们，您将需要返回并更新您的首选项。

· 退出电子邮件跟踪。您可以通过阻止在电子邮件中自动加载图片来禁用此跟踪功能。

· 退出营销通信。您可以通过点击每封电子邮件底部提供的"取消订阅"链接，退出接收我们或我们授权合作伙伴（例如，活动或网络研讨会联合赞助商）发送的营销电子邮件。请注意，我们将继续向您发送对我们的服务、您的账户、购买或您请求提供的任何帮助所必需的通知。如需退出其他营销通信方式，包括来自耐特菲姆的电话、短信或其他电子通信，请将您的退出请求提交至dataprivacy.cn@netafim.com，或者向通过短信发送的营销通信回复"停止"、"取消"或"取消订阅"。

 

4. 请勿跟踪

对于"请勿跟踪"的请求，我们不予回复。“请勿跟踪”是您可以在您的网络浏览器中设置的一项偏好设置，用于告知网站和移动应用程序您不希望被跟踪。您可以访问网络浏览器的"首选项"或"设置"页面，启用或禁用"请勿跟踪"功能。

 

5. 数据保存

我们在对以下目的合理必要的期限内保留您的个人数据：提供我们的服务；维护和扩大我们的关系以及向您提供我们的服务和产品；遵守我们的法律和合同义务；或者保护我们免受任何潜在的纠纷（例如，适用于日志保存、记录和记账的法律所要求的期限，以及在您停止使用后出现任何法律问题时，为了获得与我们的关系有关的证明和证据所需的期限），但必须符合适用的法律和法规以及（在适用的情况下）我们的分销商与您之间的关系。

 

6. 通信

我们通过电子邮件、邮件、电话、短信和通知等方式进行服务和促销通信。

服务通信：我们可能会就有关我们服务的重要信息与您进行联系。例如，我们可能会向您发送（通过我们可用的任何方式）有关我们服务的变更或更新、账单问题、付款问题、登录尝试或密码重置说明或者与我们服务相关的客户服务等方面的通知。我们的分销商也可能向同一分销商帐户的用户发送有关您使用我们服务的通知、信息和其他更新。

 

通知和促销通信：我们和我们的授权合作伙伴（例如，活动或网络研讨会联合赞助商）也可能向您发送有关新功能、额外产品、活动、网络研讨会、特殊机会或者我们认为您会觉得有价值的任何其他信息的通知。我们可能通过我们可用的任何联系方式（例如，短信、电话、邮件、手机或电子邮件）、服务或我们在任何其他网站或平台上的营销活动提供此类通知。

您通常可以通过耐特菲姆的任何个人资料设置，或按照向您发送的通信中包含的说明控制您的通信和通知设置。如果您不希望接收促销通信，您也可以发送电子邮件至dataprivacy.cn@netafim.com通知耐特菲姆。

 

7. 信息安全

我们认识到数据安全对于我们客户的重要性。我们以最谨慎的态度对待您的数据，并采取了适当的安全措施，保护您个人信息的保密性、完整性和可用性，使其免遭非法或未经授权的处理以及意外丢失、破坏或损坏。我们对网络和系统的漏洞和攻击进行监控，并定期进行测试，以确定进一步加强安全的方法。尽管我们采取了商业上合理的措施来保护您的个人信息，但我们仍无法保证其安全性。因此，我们敦促用户在使用互联网时采取一切预防措施保护其个人信息。

 

8. 数据定位和跨境转移

原则上，我们在中国大陆收集和生成的个人信息将根据适用法律的要求保存在中国大陆。

 

9. 但是，在以下情况下，您的以下类别个人信息将被转移至中国境外：

 

· 在您首次注册服务时，您的姓名、电子邮件地址、电话号码、公司和国家将由我们的供应商Okta, Inc.进行处理，以便在我们这里创建您的用户账户。

· 当您登录服务时，您的用户名（电子邮件地址）和密码将被传输到我们的供应商Okta, Inc.，以便进行账户验证.

您个人信息的接收方是Okta, Inc.。如果您希望直接针对Okta, Inc.行使您在《个人信息保护法》项下的权利，您可以通过以下方式与他们进行联系：

在线表格：点击此处。

电子邮件：privacy@okta.com

免费电话（美国）：888-655-1161

邮寄地址：Okta, Inc.（包括其子公司Auth0, Inc.）

收件人：Okta数据保护官（Okta隐私团队）

100 First Street, Floor 6, San Francisco, CA 94105, USA

此外，当您联系我们寻求故障排除和其他技术支持时，在特定情况下，此类服务和支持可能会由我们在以色列的工程师远程提供，您的用户名（电子邮件地址）、电话号码、您的使用日志、任何其他信息都可能会被远程访问，并被远程提供给这些中国境外的工程师。

在这种情况下，您个人信息的接收方为耐特菲姆公司。如果您希望直接针对耐特菲姆公司行使您在 《个人信息保护法》下的权利，您可以通过 data.privacy@netafim.com 与 耐特菲姆公司联系。

在将您的任何个人信息转移至中国境外之前，我们将确保所有适用的法定要求均已得到满足。

 

10. 儿童隐私

本服务不面向十八（18）岁以下的个人。如果我们得知我们收集或接收了十八(18)岁以下个人的个人信息，我们将删除这些个人信息。如果您认为我们有十八(18)岁以下个人的个人信息，请通过下文提供的联系方式联系我们。

 

11. 本隐私政策的变更

我们可随时自行决定修改本隐私政策。如有修改，我们将在本页面发布修改内容，并注明修改的生效日期。我们建议您经常查看我们的隐私政策，以便随时了解相关信息。如果我们作出的变更对您的隐私权有重大影响，我们将通过在网站上的显著位置张贴和/或发送电子邮件的方式通知您，并在必要时征求您的同意。

●    根据 《个人信息保护法》的规定，您享有以下权利：

· 更正权：您有权要求我们更正您认为不准确的个人信息。您也有权要求我们补充您认为不完整的信息。 

· 删除权：在以下情况下，您有权要求我们删除您的个人信息：

i. 处理目的已经实现、无法实现或不再需要实现处理目的；

ii. 我们停止提供服务，或保留期限届满；

iii. 您撤销同意；

iv. 我们违反适用法律或违反与您签订的合同处理您的个人信息；以及

v. 适用的法律和行政法规规定的其他情况。

· 撤销权：您有权撤销您向我们给予的同意，但是，如果您撤销同意，我们将不再提供某些服务。当您撤销同意时，我们将不再处理相应的个人信息。但是，您撤销同意的决定不会影响先前根据您的授权对个人信息进行的处理。

 

如需行使这些权利，请通过以下电子邮件与我们联系：dataprivacy.cn@netafim.com。通常而言，我们会在15天内回复您的请求，如果需要更长的时间来处理您的请求，我们会在15天内通知您。

请注意，此类权利并非绝对权利。在某些情况下，适用法律或监管要求允许或要求我们拒绝提供我们所掌握的关于您的部分或全部个人信息。如果我们无法满足您的要求，我们将在遵守任何法律或法规的前提下告知您原因。

另请注意，我们可能会要求提供额外的信息，包括某些个人数据，以便验证和处理您的要求。我们可能会出于法律目的保留该等额外信息（例如，作为提交请求者的身份证明）。我们可能会在向您提供的数据中删减与他人有关的任何个人数据。

 

12. 联系方式

如果您对我们的隐私政策有任何意见或问题，或者您对我们所掌握的您的个人数据有任何疑虑，或者您希望对耐特菲姆处理您的个人数据的方式提出投诉，您可以通过dataprivacy.cn@netafim.com 联系我们的数据保护官。

 

Privacy Policy

Last Updated: November 2024

This Privacy Policy describes how Netafim (Guangzhou) Agricultural Technology Co., Ltd., and its affiliates (“Netafim”, “we”, “us”, “our”) process personal information when you interact with us through website, apps, digital farming and irrigation products or services in China, (collectively, the “Services”).

1.              PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG

When you engage with us, we collect your personal information. To the extent the PRC Personal Information Protection Law (“PIPL”) applies to the processing activities outlined below, Netafim is the personal information handler (“PI Handler”) and our contact details are included below. Netafim collects personal information when you: 

·       Communicate with us regarding the Services: When you communicate with us through our Services, for example, when submitting questions regarding your account, products you have purchased from us or are interested in purchasing from us, or completing a survey, we collect from you your personal identifiers (name, email address, phone number, address). We use this information to respond to your questions or inquiries, troubleshoot where necessary, provide support and training, enable our distributors to promote and sell our Services in the locations in which Netafim is operating and to assist and facilitate our distributors’ efforts and address any issues you have with our Services. We retain this information for six (6) years from our last contact with you.

·       Contact us via our website. When you contact us via our website, we collect from you your personal identifiers (name) and contact details (email address, phone number, company and country) where you choose to submit a query to us. We use this information to provide you with customer care, assistance and technical support services, respond to your questions or inquiries, troubleshoot where necessary, provide support and training, address any issues you have with our Services. Additionally, we may use this information to facilitate and optimize our marketing and advertising campaigns, ad management and sales operations, and to manage and deliver advertisements for our products and Services more effectively. We may also use contact information to contact you with general or personalized service-related messages, or with promotional messages, and to facilitate, sponsor and offer certain events and promotions. We retain this information for six (6) years from last contact.

·       Communicate with us via telephone or mail. When you communicate with us offline via telephone or mail, we collect from you your personal identifiers (name, email address, phone number), and your audio information if you leave a voice mail message. We use this information to provide you with customer care, assistance and technical support services, respond to your questions or inquiries, troubleshoot where necessary, provide support and training, and address any issues you have with our Services. We retain this information for six (6) years from last contact.

·       Make a payment: When you pay for our Services, we collect from you your personal identifiers (name, email, telephone number), and in certain cases your sensitive financial information (credit card number) where you choose to pay by this method. We use this information to process your payment for our Services. To the extent that any of this information solely relates to a non-human entity, we will not regard it as personal information, and therefore this Privacy Policy will not apply to it.

·       When you sign up for and agree to Services, we collect from you your personal identifiers (name, email, telephone number). We use this data primarily to provide the Services to you. We may also use this data to create aggregated statistical data, inferred non-personal data, or anonymized or pseudonymized data (rendered non-personal), which we or our business partners and distributors may use to provide and improve our respective Services. 

·       Data Collected by Sensors. Services use sensors which enable you to monitor and control your irrigation according to specific features. Those sensors are capable of determining your approximate geolocation using the IP address of your device (or your land’s location, depending on the Service you are using) to provide you with details about its soil, weather, crop, hydraulic conditions and any other related information which is detected by such sensors. This data is not considered personal information where it relates solely to Services located on your land, although if coupled with other pieces of information, may be deemed so (for example, if you are the owner of the concerned farm or if such location relates to your personal device such as a cellphone).

o   If you download or use the application on your personal device, we will process your personal identifiers (name, email address, country, Geolocation, IP address) to provide the Services, further develop, customize and improve the Services, and to improve your user experience, based on common or personal preferences, experiences and difficulties. Data retrieved by the sensors will be available to view in your account from where you can manage your Services.

·       Visit or interact with our Services. In addition to the personal information you provide directly to us, we also collect information from you automatically as you use our Services via “cookies” and similar tracking technologies (including through the use of pixel tags). You may withdraw your consent on the collection and processing of cookies related data at any time. This includes the following internet or other electronic network activity information:

      I.         Usage information. We use essential, performance, marketing, and analytics cookies to collect information about your interaction with our Services, such as what you access, what you click on, the frequency of access, how much time you spend on the Services, and connectivity data. We use this information to: (i) track you within the Services; (ii) enhance user experience; (iii) conduct analytics to improve the Services; (iv) prevent fraudulent use of the Services; (v) diagnosis and repair Services errors, and, in cases of abuse, track and mitigate the abuse; and (vi) market to you more effectively across different web pages and social media platforms based on your browsing habits and history.

   II.         Device information. We use essential, performance, marketing, and analytics cookies to collect certain information about the device you use to access the Services, such as hardware model, operating system, device preferences, browser version, and IP address. We use this information to: (i) track you within the Services; (ii) enhance user experience; (iii) conduct analytics to improve the Services; (iv) prevent fraudulent use of the Services; (v) diagnosis and repair Services errors, and, in cases of abuse, track and mitigate the abuse; and (vi) market to you more effectively across different web pages and social media platforms.

 III.         Location information. We use essential, performance, marketing, and analytics cookies to collect information about your approximate location, which may be determined through your IP address. We use this information to: (i) enhance user experience; (ii) conduct analytics to improve our Services; and (iii) enable you to monitor and control your irrigation.

In general, you can also disable cookies by setting your browser to refuse cookies or indicate when a cookie is being sent. Please note, if you opt out of these targeted advertising cookies, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt out of each browser or device that you use.

·       Google Analytics. We use Google Analytics to collect information on your use of our Services for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there. Google Analytics also receives information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to our Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on, which can be accessed here. 

·       Netafim will also use the personal information we collect as described in this section to comply with the law; further develop, customize and improve the Services and improve your user experience, based on common or personal preferences, experiences and difficulties; and efficiently maintain our business, and for other limited circumstances as described in HOW WE SHARE YOUR PERSONAL INFORMATION.

2.              HOW WE SHARE YOUR PERSONAL INFORMATION

A.    General Sharing

·       Netafim shares personal information in the following instances: Within Netafim within China. We share your personal information among our affiliated entities for legitimate business purposes of efficiently and effectively providing our Services.  Access to your personal information is limited to those on a need-to-know basis. 

·       In the event of a corporate reorganization. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We will also share personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings. We will require such third parties to comply with this Privacy Policy, otherwise they need to obtain your consents separately for continuing retaining and processing your personal information.

•       Third Parties. We may need to disclose your personal information to third parties that support us to handle legal and other related matters, such as legal advisors, law enforcement agencies, or governmental/regulatory bodies to protect our legal interests and other rights, protect against fraud or other illegal activities, prevent harm, for risk management purposes, and to comply with our legal obligations. Under such circumstances, those third parties may only process your personal information within the scope we entrust them to do so and comply with the requirements of this Privacy Policy.
• For legal purposes. We share your personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of service or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.
• With Your Consent.  Apart from the reasons identified above, we may request permission to share your personal information for a specific purpose or to third parties that may process your personal information for their own purposes. We will notify you and request consent before sharing your personal information. You may revoke your consent at any time.

B.    Sharing with Our Suppliers

For a business purpose. Netafim may also share the following categories of personal information for a business purpose to the following categories of third parties that provide relevant supports and services to us:

·         We may share your personal information with service providers that assist us in providing our Services. These service providers assist us with the following: IT support; customer relation management; data analytics; website hosting; communications and content delivery networks; identity management and authentication; billing and payment processing; data optimization; and similar services.

 

·         We may share your internet or other electronic network activity information collected by cookies to our IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair our Services, and platform errors.

 

·         We may share your internet or other electronic network activity information collected by cookies to our IT support to update, improve, and maintain our Services, and platform.

·     We may share your financial information with our payment processors to facilitate your payments through our Services. 

·    We may share your internet or other electronic network activity information with advertising providers to measure the effectiveness of our online promotional campaigns. 

•         We may share your internet or other electronic network activity information collected via cookies and other tracking technologies with our data analytics providers and ad networks as described in PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG to provide targeted advertising.

Under the above circumstance, those third parties are entrusted by us to process your personal only to provide services to you on our behalf or provide supports to us in relation to provide Services to you and they are required to follow our instructions and comply with the requirements provided by this Privacy Policy.

 

3.     YOUR INFORMATION CHOICES

You have the following choices with respect to your personal information:

 

§  Correct or View Your Information. You may access your Account to correct or view certain personal information you have provided to us and which is associated with your Account.

 

§  Opt Out of Google Analytics. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser, which can be accessed here.

 

§  Opt Out of Advertising Cookies. To set your cookie preferences or opt out of the sale or sharing of your information via cookies. All session cookies are temporary and expire after you close your web browser. Persistent cookies can be removed by following your web browser’s directions. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit: https://www.aboutcookies.org/. Please note that each web browser is different. To find information relating to your browser, visit the browser developer’s Website and mobile application. If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of our website may not function properly. If you choose to opt out, we will place an "opt-out cookie" on your device. The "opt-out cookie" is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies. If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return and update your preferences.

 

 

§  Opt Out of Email Tracking. You can disable this tracking by blocking automatic loading of images in your email.

 

§  Opt Out of Marketing Communications. You may opt out of receiving marketing emails from us or from our authorized partners (e.g., event or webinar co-sponsors) by clicking the “unsubscribe” link provided at the bottom of each email.  Please note that we will continue to send you notifications necessary to our Services, your account, purchases, or any assistance you request. To opt out of other means of marketing communications, including telephone, text or other electronic communications from Netafim, please submit your opt-out request to dataprivacy.cn@netafim.com or by replying with STOP, CANCEL or UNSUBSCRIBE to a marketing communication sent by text message. 

 

4.              DO NOT TRACK

We do not respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

5.              DATA RETENTION

We retain your personal data for as long as it is reasonably necessary to provide our Services; to maintain and expand our relationship and provide you with our Services and offerings; to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes (e.g. as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with applicable laws and regulations, and where applicable, also in accordance with our Distributor’s relationship with you.

6.        COMMUNICATIONS

We engage in service and promotional communications, through e-mail, mail, phone, SMS and notifications.

Service Communications: we may contact you with important information regarding our Services. For example, we may send you notifications (through any of the means available to us) of changes or updates to our Services, billing issues, payment issues, login attempts or password reset instructions, or regarding customer service relating to our Services, etc. Our Distributors may also send their Users on the same Distributor account notifications, messages and other updates regarding your use of our Services.

Notifications and Promotional Communications: we and our authorized partners (e.g., event or webinar co-sponsors) may also notify you about new features, additional offerings, events, webinars, special opportunities or any other information we think you will find valuable. We may provide such notices through any of the contact means available to us (e.g., SMS, phone, mail, mobile or e-mail), through the Services, or through our marketing campaigns on any other sites or platforms.

You can typically control your communications and notifications settings from any of your Netafim profile settings, or otherwise by following the instructions included in the communications sent to you. If you do not wish to receive promotional communications, you may also notify Netafim by sending an e-mail to: dataprivacy.cn@netafim.com.

7.        INFORMATION SECURITY

We recognize the importance of data security for our customers.  We treat your data with the utmost care and have put in place appropriate security measures to protect the confidentiality, integrity and availability of your personal information from unlawful or unauthorized processing and accidental loss, destruction or damage. We monitor our network & systems for vulnerabilities and attacks, and also carry out regular testing to identify ways to further strengthen our security.  Although we take commercially reasonable measures to protect your personal information, we cannot guarantee its security.  For this reason, we urge users to take every precaution to protect their personal information whilst using the internet.

8.              DATA LOCATION AND CROSS-BORDER TRANSFER

In principle, personal information collected and generated by us in mainland China will be stored in the mainland China in accordance with the requirements of the applicable laws.

9.              However, under following circumstances, the following categories of your personal information will be transferred out of China:

·         When you first register with Services, your name, email address, phone number, company and country will be processed by our vendor Okta, Inc. for creating your user account with us.

·         When you log-in to Services, your username (email address) and the passwords will be transferred to our vendor Okta, Inc. for conducting account authentication.

The recipient of your personal information is Okta, Inc. If you wish to exercise your rights under PIPL directly against Okta, Inc., you may use the following ways to contact with them:

Online Form: Click here.

Email: privacy@okta.com

Toll-free Number (USA): 888-655-1161

Mailing Address: Okta, Inc. (including its subsidiary, Auth0, Inc.)
ATTN: Okta Data Protection Officer (Okta Privacy Team)
100 First Street, Floor 6, San Francisco, CA 94105, USA

In addition, when you contact us for trouble-shooting and other technical supports, under specific circumstances, such services and supports may be remotely provided by our engineer in Israel, and your username (email address), phone number, your usage logs, any other information may be remotely accessed to will be remotely to those engineers outside of China.

Under such circumstance, the recipient of your personal information is Netafim Ltd. If you wish to exercise your rights under PIPL directly against Netafim Ltd., you may contact Netafim Ltd. through data.privacy@netafim.com.

We will ensure all the applicable statutory requirements have been fulfilled before transferring any of your personal information out of China.

10.           CHILDREN’S PRIVACY

The Services are not intended for individuals under the age of eighteen (18) years. If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete the personal information. If you believe we have personal information on individuals under the age of eighteen (18), please contact us at the contact information provided below.

11.           CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on our Sites and/or via email, and request your consent, if required.

§  RIGHTS OF INDIVIDUALS UNDER PIPL

 Under the PIPL, you are entitled to the following rights: 

·       Right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

·       Right to deletion: You have the right to ask us to delete your personal information in following circumstances:

i.            the purpose of processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose of processing;

ii.          we cease to provide the Service, or the retention period has expired;

iii.         you withdraw your consent;

iv.         we process your personal information in violation of applicable laws or in breach of the contract with you; and

v.           Other circumstances stipulated by applicable laws and administrative regulations.

·       Right to withdraw:  You have the right to withdraw the consents you have given to us, but if you withdraw your consent, certain Services will no longer be available. When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously carried out on the basis of your authorization.

To exercise these rights, please contact us by e-mail at: dataprivacy.cn@netafim.com Usually, we will respond to your requests within 15 days, and we will inform you within 15 days if a longer period if needed to address your requests.

Please note that such rights are not absolute. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In the event that we cannot accommodate your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Please also note that we may require additional information, including certain personal data, in order to authenticate and process your request. This additional information may be then retained by us for legal purposes (e.g., as proof of the identity of the person submitting the request). We may redact from the data which we will make available to you, any personal data related to others.

12.      CONTACT DETAILS

If you have any comments or questions regarding our Privacy Policy, or if you have any concerns regarding your personal data held with us, or if you wish to make a complaint about how your personal data is being processed by Netafim, you can contact our Data Protection Officer at dataprivacy.cn@netafim.com.